Choose the Right Tool: Marketing Cloud Account Engagement (Pardot) vs. Marketing Cloud Engagement

Before we dive into the details, let’s talk about Salesforce Marketing Cloud. It’s like a toolbox full of marketing automation tools that help businesses rock their marketing efforts. Among these tools are Marketing Cloud Engagement and Marketing Cloud Account Engagement (previously called Pardot), each offering unique features to meet different marketing needs. While there are more tools in this toolbox, we’re focusing on Marketing Cloud Engagement and Marketing Cloud Account Engagement today. So, let’s explore these options and see which fits your business goals best!

Step 1: Understanding your marketing needs

Before diving into the specifics, let’s discuss strategy. When deciding between Marketing Cloud Engagement and Marketing Cloud Account Engagement, it’s crucial to evaluate your company’s objectives and future aspirations. Are you primarily focused on B2B lead generation and sales alignment, or does your strategy revolve around B2C engagement across multiple channels?